Last Updated: May 2025
Label AI ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our website, located at truesightai.org (the "Website").
We collect various types of personal and usage information through your interaction with our Services and Website, and in some cases, with your consent. This includes information you provide directly—such as your name, email address, phone number, job title, and company details—when signing up for our services, requesting product demonstrations, or contacting customer support. We also gather business-related information from individuals associated with our customers, vendors, and partners, as well as from public sources and third-party services like sales intelligence platforms and LinkedIn, particularly for marketing purposes. In addition, we automatically collect technical data about your browser and device, including your IP address, device type, operating system, browser type, pages visited, links clicked, and session duration. This may involve the use of cookies and analytics tools like Google Analytics and Google AdWords. We may also collect information at events and conferences, such as business contact details, for follow-up and marketing activities. To improve our services and better understand user behavior, we may aggregate and anonymize the information collected to generate usage statistics and performance reports.
We use the information we collect to deliver, manage, and improve our Website and Services. This includes registering and maintaining user accounts, verifying identities, and providing technical support or customer assistance. We also use your information to personalize your experience, analyze usage patterns, and troubleshoot issues. Additionally, we may communicate with you to respond to inquiries, provide updates, or send marketing materials—if you’ve opted in to receive them—via email or live chat. Your information may also be used to promote our products and services, as well as to conduct compliance checks, enforce agreements, and fulfill legal or regulatory obligations.
We may share your personal information with third parties in accordance with this Privacy Policy and as permitted by law. This includes trusted service providers who support our operations—such as hosting, storage, analytics, billing, marketing, and customer support. These providers only access your information as needed to perform their services on our behalf and are bound by confidentiality obligations. Examples include Google Analytics, AWS, and email marketing platforms. If your account is managed by an organization or administrator (such as a business customer), certain information may be accessible to that admin or to other users within the same organization, based on the account settings. We may also disclose your information to affiliated companies for purposes aligned with this Privacy Policy, and in circumstances involving business transfers, such as a merger, acquisition, reorganization, or sale of assets. In such events, your data may be transferred as part of the transaction. In addition, we may share information with legal authorities if required to comply with legal obligations, protect individuals from harm, prevent fraud or abuse, or safeguard our legal rights and interests. We may also share your information with others when you have provided explicit consent for a specific use.
You have several choices and rights regarding the personal information we collect and how it is used, depending on your location and applicable laws. You may access, correct, amend, or delete your personal information by contacting us at [Insert Contact Information or [email protected]]. If your account was set up by an organization (a Customer), requests related to your account data should be directed to the Customer’s administrator. You may also opt out of marketing communications by following the unsubscribe link in our emails or by reaching out to us directly. Additionally, you can manage cookie preferences through your browser settings. For more details on how we use cookies and how to control them, please refer to our Cookie Policy. If you are located in the EEA, UK, or Switzerland, you may have additional rights, including the right to object to or restrict processing, request data portability, or withdraw your consent at any time (without affecting the lawfulness of prior processing). You can also file a complaint with your local data protection authority if you believe your data rights have been violated. To protect your privacy and security, we may request additional information to verify your identity before fulfilling any requests.
We are committed to protecting your personal information and implement reasonable physical, technical, and administrative safeguards to help prevent unauthorized access, use, or disclosure. While we strive to use commercially acceptable methods to secure your data, no system of electronic transmission or storage over the Internet can be guaranteed to be completely secure.
Our Services and Website are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under this age. If we become aware that a child under 18 has submitted personal information to us, we will promptly delete it. If you believe we may have collected information from a child, please contact us at [email protected].
We may update this Privacy Policy periodically to reflect legal, regulatory, technical, or business changes. Any updates will be posted on our Website and will become effective upon posting. The "Last Updated" date at the top of this page indicates when the policy was last revised. If we make any material changes, we will provide additional notice as appropriate, and where required by law, we will obtain your consent. By continuing to use our Services after changes are posted, you acknowledge and agree to the revised policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, please contact us at [email protected]. We are committed to making this Privacy Policy accessible to individuals with disabilities. If you need it in an alternative format, please reach out to us using the contact information above.